There can be various situations where you as a partner think that too many leads have been invoiced. Below are several situations where this appears to be the case, but where the invoice turns out to be correct.
There can be various situations where you as a partner think that too many leads have been invoiced. Below are several situations where this appears to be the case, but where the invoice turns out to be correct.
Situation 1: limit replenishment by returns
For each approved return, you will receive a new request the moment it arrives in your region, until your limit is reached again. We naturally want to fill your limit with the right leads. Your limit can be topped up to 4 weeks ago. This means the following: Suppose you have a weekly limit of 10 per week. You receive 7 good leads and return 3 leads. All returns are approved. You can receive 3 additional leads in the next 4 weeks, on top of the 10 per week in the coming weeks to replace the 3 returned leads. In this way we make sure that you receive enough good leads with retroactive effects. It is therefore possible that you receive more leads in a certain month because additional returns were approved in the previous month.
Situation 2: a month has 5 weeks
Most months have 5 different weeks. This means (if you have a weekly limit), that there are 5 different weeks in which you can reach your limit. If you have a limit of 10 leads per week, then you can receive 50 leads per month.
Situation 3: account change
You changed your limit or region last month. As a result, you may have received more leads than you were before. If you want to discuss this. Please contact your Happiness Manager