We advise you to follow up the leads through different channels. Call the consumer according to the OMA model. In addition, we also advise to use mail and possibly Whatsapp. Align the different channel
It is possible that the consumer is not directly accessible. Some consumers are more accessible than others. We advise you to follow up the leads through different channels. Call the consumer according to the MAE model.
In addition, we also advise to use mail and possibly Whatsapp. Align the different channels. If you would like advice on this, please contact your Happiness Manager. If you use the above properly, we see that a maximum of 0 to 5% of the leads are not reachable.