Within what period is a request for account adjustment implemented?

All requests for account changes via email or form will be handled within 24 hours on working days

All requests for account changes via email or form will be handled within 24 hours on working days. For example, if you send an email on Friday at 13.00, it will be picked up on Monday at 13.00 at the latest. In case you contact us by phone, we will of course process it immediately.