1. Support
  2. Lead follow up

How quickly should I follow up on leads?

We advise you to follow up the leads through different channels. First of all, contact the consumer by telephone, preferably within 15 minutes

We advise you to follow up the leads through different channels. First of all, contact the consumer by telephone, preferably within 15 minutes. Call the consumer according to the MAE model.
MAE model
In addition, we also advise to use mail and possibly Whatsapp. Align the different channels. If you would like advice on this, you can contact your Happiness Manager. This can be done by telephone, e-mail or via this form. Your Happiness Manager will contact you to set up the break.